Make a Difference in Your Community—Become a HICAP Volunteer!
Are you passionate about helping others? Do you want to make a real impact in the lives of seniors navigating Medicare? Join HICAP (Health Insurance Counseling & Advocacy Program) as a volunteer and become a trusted resource for those in need!
Why Volunteer with HICAP?
At the heart of HICAP is a dedicated team of volunteers who provide free, unbiased, and confidential Medicare counseling to seniors. By joining us, you’ll empower Medicare beneficiaries with the knowledge they need to make informed healthcare decisions—and change lives in the process.
What We Look for in Volunteers
We welcome individuals who:
✔ Have a passion for helping others
✔ Are willing to commit at least 40 hours per year
✔ Can remain objective and unbiased when advising clients
✔ Are eager to learn about Medicare and related healthcare options
Comprehensive Training & Ongoing Support
You don’t need to be a Medicare expert—we’ll train you! HICAP provides:
📚 24 hours of classroom training on Medicare, supplemental plans, prescription drug coverage, and long-term care.
👥 Up to 10 hours of shadowing experienced counselors to gain hands-on experience.
📖 Ongoing education, mentoring, and support to keep you updated on Medicare changes and ensure you’re always equipped to assist beneficiaries.
Who We Are
HICAP is part of the Council on Aging – Southern California, a nonprofit organization dedicated to serving older adults since 1973. In 1998, our services expanded to include the Health Insurance Counseling and Advocacy Program (HICAP) to provide unbiased, confidential Medicare counseling at no cost.
HICAP helps Medicare beneficiaries navigate their healthcare options, including Medicare, HMOs, supplemental plans, and other health benefits—ensuring they maximize their coverage while minimizing costs. Our trained volunteers play a crucial role in empowering seniors with trusted, accurate information to make informed healthcare decisions.
The Impact of Your Work
With rising healthcare costs and complex Medicare options, seniors need trusted, knowledgeable advocates more than ever. By volunteering with HICAP, you’ll:
✅ Help seniors understand their Medicare options
✅ Provide peace of mind to those navigating their healthcare choices
✅ Be part of a supportive team making a real difference in your community
Join Us Today!
If you’re looking for a meaningful way to give back, HICAP is the perfect place to start. Become a volunteer and help seniors take control of their healthcare with confidence.
📞 Contact us today! We are in need of volunteers in Orange, San Bernardino, Riverside, Inyo and Mono Counties. Visit coasc.org/hicapcanhelp to learn more.